🤝 CRM
Prospects, quotations, sales opportunities and e-mail marketing in one place.
- Management of prospect, customer and supplier information.
- Quotation issuing.
- Task management for all personnel by process, branch and sales channel.
- E-mail marketing.
- Follow-up of sales activities, customer complaints and suggestions.
- Control of promotional product samples.
- Management of long-cycle Sales Opportunities and Tenders, with SWOT analysis of competitors, winning prices and closing strategies.
- Sales projection and potential reports by salesperson, branch and channel, per quarter.
- Importers of segmented databases for telemarketing assignment, mailing with predefined documents by sale type, and assignment to a salesperson for follow-up and quotation.
- Intranet of commercial documents linked to processes: FAQs, sales scripts and objection handling.